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Passport and Immigration office
HISTORICAL BACKGROUND
 
The Passport and Immigration Office is a branch of the Mauritius Police Force and functions under the command of the Commissioner of Police.  It is the sole authority in Mauritius which is empowered to provide Passport & Immigration Services.
 
Before the early fifties, the Passport & Immigration Office was situated at Immigration Square , Port Louis and was run by civilian officers. In 1954, the Police took over the duties of the Passport & Immigration Office and the office was relocated inside the compound of the Line Barracks, seat of the Police Headquarters.
 
In January 1999, the Passport & Immigration Office was transferred to the Sterling House, 9-11, Lislet Geoffroy Street , Port Louis .
 
With effect from Sept 2003, the Passport Office decentralized its Passport Application Service. Alongside with the main office, six sub-offices, co-located at the Police District Headquarters (DHQ) as mentioned below, also received applications for passports from eligible citizens, thus providing 'Un Service de Proximité` to the public.
 
Location of Passport Application Service Sub-Offices
 
  » Piton DHQ » Rose Hill DHQ
  » Curepipe DHQ » Moka DHQ
  » Flacq DHQ »

Rose Belle DHQ

Keen in providing a quality service with consistent standard, in June 2001 the Passport & Immigration Office was commended and awarded the prestigious certification of ISO 9002:1994 and in Dec 2004 it was re-certified to ISO 9001:2000 standards.
 
In June 2008, the Passport & Immigration Office was the first department of the Civil Service to be awarded the prestigious certification of MS ISO-IEC 27001:2005 in respect of Information Security Management System (ISMS).
OUR SERVICES
 
Services provided by the Passport & Immigration office are as follows:
» Issuance of Mauritius Passports/Travel Documents.
» Issuance of Visa to non-citizens who require an entry permit prior to travel to Mauritius.
» Issuance of Residence Permit/Occupation Permit.
» Controlling and regulating entry and exit at Border Controls.
OUR VISION
 
To be a world class organization for providing Passport and Immigration Services.
 
OUR MISSION
 
» To provide a quality service to our customers and satisfy their needs.
» To promote the interest and confidence of customers.
» To foster a team spirit, sense of belonging to the organization and be committed to the highest standard of quality and professionalism.
» To see that bona-fide persons enter and leave the country.
» To ensure a safe and healthy work environment.
OUR QUALITY OBJECTIVES
 
» To issue Mauritius Passport to citizen of Mauritius within four working days after payment (in Mauritius only).
» To deliver a visa (entry permit) within five working days to a non-citizen who requires a visa to enter Mauritius, provided all relevant documents are produced.
» To deliver an Occupation Permit within two working days, provided documents received from the Board of Investment (BOI) are complete and in order.
LOCATION & CONTACT DETAILS
 
Passport & Immigration Main Office
 
Passport & Immigration Office
Sterling House,
9-11, Lislet Geoffroy Street,
Port Louis
Telephone No : - (230) 210 9312
Fax No : - (230) 210 9322
E-Mail Address : - piomain@govmu.org
 
Decentralized Passport Application Services
 
 
» Piton District Headquarters - 264 9103
» Flacq District Headquarters - 401 1339
» Moka District Headquarters& - 433 6113
» Rose Hill District Headquarters - 454 2022
» Curepipe District Headquarters - 670 7616
»

Rose Belle District Headquarters

email us

- 627 4317
 
Immigration Office
 
AIRPORT
 
 
Passport & Immigration Office
Sir Seewoosagur Ramgoolam International Airport,
Plaisance, Plaine Magnien.
Telephone Nos: - (230) 637 3720 / (230) 637 4108
HARBOUR
 
 
Passport & Immigration Office
Capitainnerie Building, Port Louis.
Telephone No: - (230) 242 3067

Passport and Immigration office  

 

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